All shop reviews are checked and approved by our review management team before they are published. If the review does not reflect the truth of the matter, you are welcome to send us additional proof for us to check. Examples of this are order confirmations, invoices or tracking numbers. Please send this information to the address opinions@idealo.co.uk.
Can I have a negative review removed?
Articles in this section
- Why is it important for shop operators to comment on their customers' reviews?
- Will I be notified when my shop receives a new review?
- How can I amass shop reviews and why should I integrate the review link into my shop?
- How do I react to shop reviews?
- How is my overall shop rating calculated?
- How can I encourage my customers to leave a review?