idealo Offers
Data Timeliness
- Why is it important for me as a merchant to actively improve data timeliness?
- What complaints from users does idealo consider regarding data timeliness?
- How does idealo recognize that I have provided an updated feed?
- How can I improve the timeliness of my data?
- Why are incorrect prices sometimes displayed on idealo, although I update regularly?
- I am already using the PWS 2.0 API from idealo. What should I consider?
Transparent Delivery Times
- What are transparent delivery times?
- How are transparent delivery times displayed?
- What data does idealo need from the retailer to display delivery times correctly?
- How can I tell that my delivery times have been adjusted by idealo?
- Are my regular delivery times from the data export overwritten?
- Are download items affected by delivery time adjustments?
Processing Time (MOPT)
- What are the advantages of the new display?
- How can I transmit the new delivery times (MaxOrderProcessingTime)?
- How do I define processing times, and what should I do if I can ship on the same day?
- Should I delete the old delivery times from the data feed?
- For which items can I submit the new processing times?
- What if I ship my goods from abroad?
Offer Data
- How do I report an error regarding the image/gallery of an idealo product?
- How can I change my displayed shipping costs?
- How can I change the delivery times that are displayed next to my offers?
- Why are all the payment methods available in my shop not displayed in my offers?
- My offer was marked as "used" although it is a new item. How can I change it?
- Where can I find an overview of my offers?
Product Assignment
- What is idealo's Product Catalogue?
- What is idealo's Open Catalogue?
- Some of my offers are offline. Why is this, and what can I do?
- One or more of my offers are not listed on idealo. What do I do?
- What is meant by the notifications "Filter Blocker" and "not suitable for the Open Catalogue"? And what do I have to do to fix this?
- My offer, or one of my competitors' offers, is listed under the wrong product. What can I do?